Essential

This cookie and local storage item are used to store a user’s preferences for toggling various controls open or closed.

This cookie is used to store a user’s remember me token, allowing their credentials to persist across multiple sessions.

This cookie is used to store which emojis a user has recently used when composing a message.

This cookie is used to track when a user has arrived on the site from a search engine.

This cookie is used by Cookie-Script.com service to remember visitor cookie consent preferences. It is necessary for Cookie-Script.com cookie banner…

Cookie generated by the Ruby Rack app. This is a general purpose identifier used to maintain user session variables.

This cookie is used by Multiple Composer features, used for, metering, A/B testing, adblocker conversion tracking, credits, affiliates, first-visit segmentation,…

This cookie is used for tracking conversion and external segmentation

This cookie is used to differentiate users has been subscribed to an ESP push list

This cookie is used to check access via JWT won’t work and the Composer Cookies stop working

This session cookie is mandatory for the ESP service to be correctly running

This cookie is used for logged-in user’s session, and contains details of a logged-in user. By default, this cookie is…

This cookie is used to set the preferred language for the Piano templates. Value for example: de_DE. If not available,…

This cookie stores the domain received on the frontend is used as a domain for other cookies (incl. __utp, __idr,…

The User Session Cookie is set when a user selects the option ‘Stay logged in’ when signing in. The expiration…

This cookie is used to determine if the user token (stored in __utp) needs to be refreshed with the new…

This cookie is used for ID OAuth authorization.

this cookie is used to Identifies the browser of the end user

This cookie is used to Store on your website, the User Token Cookie stores encrypted data used by all Piano…

Load balancing site traffic and preventing site abuse

Signup source attribution, event stitching, and assigning visitors to experiments

Enforces the one response per computer setting.

Determines if certain Enterprise respondents are authenticated if an account holder requires respondents to authenticate.

Used for pop-up surveys to track whether the survey was already taken to avoid re-showing the pop-up.

Used for pop-up surveys to track whether the survey was already taken to avoid re-showing the pop-up.

Used by the instant results page so a survey creator can display data.

This is a site observability cookie that identifies/monitors site issues.

Stores unencrypted user data. Expiry time based on the ‘remember me’ button on login.

Used to track the current page of the respondent in a multi-page survey. If the respondent leaves the survey, it…

Used to track the current page of the respondent in a multi-page survey. If the respondent leaves the survey, it…

This cookie is used to store a user’s cookie consent preferences.

This cookie is used to indicate that the request should be completed using the database write server.

These cookies are used to store a user’s currently selected inline moderation items.

This cookie is used to store a user’s selected language.

This cookie is used to store a user’s local storage contents in the event their browser does not support the…

This cookie is used to store a user’s dismissed notices.

This cookie is used to determine whether or not a user has dismissed the push notification notice.

Enterprise Request Infrastructure Cookie (ERIC) carries the cross-site request forgery (CSRF) security token between the server and the client. The…

Indicates whether the web client successfully accessed the new *.salesforce-setup.com domain. If the cookie value is true, then Setup pages…

CookieYes sets this cookie as a unique identifier for visitors according to their consent.

The cookie is set by CookieYes to remember the users’ consent settings so that the website recognizes the users the…

CookieYes sets this cookie to remember the consent of users for the use of cookies in the ‘Necessary’ category.

CookieYes sets this cookie to remember the consent of users for the use of cookies in the ‘Functional’ category.

CookieYes sets this cookie to remember the consent of users for the use of cookies in the ‘Analytics’ category.

CookieYes sets this cookie to remember the consent of users for the use of cookies in the ‘Advertisement’ category.

CookieYes sets this cookie to identify a session instance for a user.

CookieYes sets this cookie to identify a session instance for a user.

This cookie is set by CookieYes and is used to remember the action taken by the user.

CookieYes sets this cookie to remember the user’s consent for cookies in the ‘Performance’ category.

CookieYes sets this cookie to remember user’s consent preferences so that their preferences are respected on their subsequent visits to…

JSESSIONID is a cookie generated by Servlet containers and used for session management in J2EE web applications for HTTP protocol.…

Indicates to a downstream load balancer that subsequent requests by a user should be routed to or away from SiteSpect,…

Used by the Preview feature and used when the Logging Level field on the Logging & Performance tab for the…

Stores the date and time of the user’s last request to determine if the visit has timed out.

A session-only cookie used to send the user’s Campaign assignment information to the backend webserver.

Identifies a Live Agent session. Stores a unique pseudonymous ID for a specific browser session over chat service.

Determines whether to send the user to a specific portal login or an app login.

If the user’s session has expired, used to fetch the username and populate it on the main login page when…

Sets a preference for displaying platform cache units to either MB or KB.

Stores the user language preference for language detection and localized user experience.

Stores whether test mode is in effect. This cookie is read-only.

Enables the customer to store URLs that are exempt from setting a redirect warning interstitial page on an allowlist.

Deprecated feature, not used.

Stores identity confirmation details for users. If the cookie isn’t set or it expires, users must repeat the identity confirmation…

Used to show or hide a warning message for the new dashboard builder.

Identifies the Identity Provider (IdP) location for single sign-on (SSO). Certain service provider initiated SSO requests can fail without this…

Used when the user identity that an administrator is assuming, via Log In as Another User, is a Customer Success…

Used when the user identity that an administrator is assuming, via Log In as Another User, is a Partner Relationship…

Used to avoid duplicate access checks.

Controls how quickly to set the standby URL when loading the softphone.

Used to collect metrics per page view for personalization.

Stores Salesforce preferences.

Used to create a popup message telling users that cookies are required.

Used for internal diagnostics with mobile applications.

Used to track a guest shopper’s browsing activity.

Used to establish a request context in the correct tenant org.

Enables user switching.

Tracks the last user login and active session for bypassing login. For example, OAuth immediate flow.

For the SharePoint connector, used to authenticate to the top-level site in SharePoint.

Controls whether the sidebar in Salesforce Classic is open for a user.

Provides a unique ID for guest users in Salesforce Sites. Expires 1 year after the user’s last visit to the…

Used to determine whether to show the developer tools.

Stores the user acknowledgment that a public link to a Salesforce file is on email send. The warning window isn’t…

Hides the dialog box that informs that the current user is logged out when switching to another user.

Show the Ideas list view or the Feed list view.

Used to redirect requests to an instance when bookmarks and hardcoded URLs send requests to a different instance. This type…

For the IoT product, stores user preference of whether to show Context Splash popup.

Used to store the cookie name for the last list URL.

Instructs Live Agent not to reissue an invitation on the same domain. Deletion of this cookie degrades the customer’s experience…

In Salesforce Classic, used to remember the last user selection for the article type filter for My Drafts view in…

In Salesforce Classic, used to remember the last user selection for the publish status filter for My Drafts view in…

In Salesforce Classic, used to remember the last user selection for the validation status filter for My Drafts view in…

In Salesforce Classic, used to remember the last user selection for Sort by for the Articles view in Knowledge.

In Salesforce Classic, used to remember the last user selection for Sort by for the My Drafts view in Knowledge.

In Salesforce Classic, used to configure layout properties for the Draft Articles view in Article Management.

In Salesforce Classic, used to configure layout properties for Archived Articles in Article Management.

In Salesforce Classic, used to configure layout properties for Draft Articles assigned to Me in Article Management.

In Salesforce Classic, used to configure layout properties for Draft Translations in Article Management.

In Salesforce Classic, used to configure layout properties for Published Articles in Article Management.

In Salesforce Classic, used to configure layout properties for Published Translations in Article Management.